|
Due to some reason I had to move to Georgia and wanted to get
another number with the same plan in Georgis. I called AT&T and requested a
change of wireless phone number.
I was told that I will be given a plan similar to my existing
plan, but different since the plan I have is not valid in the state of Georgia and I will
be charged $25 for change of telephone number. I thought that is fine and will work
for me. Then customer service explained that the new plan in Georgia will have 250
minutes -- 100 less than my current plan and no long distance facility, which off course
is not a similar plan.
I thought it's better to cancel and go to another company
with lot more minutes and plans. The reply from AT&T was that I have to pay $175
cancellation charges or I would have one more year on my contract. My old plan
expires in November 2003.
My complaint is that either they should give me what I was
getting in my old plain or waive the cancellation charges.
Aurangzeb Azmat, zebazmat@yahoo.com
|