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I paid off
my wife's high interest
card with one of the checks sent to me by the
GM Card.
The fine print states that there will
be a 3% fee on the transfer amount with a $15
minimum and a $35 maximum.
I did
a transfer for $1,800. But
I was charged $54 fee.
That is 3% of
$1,800, not the promised
$35 maximum.
I called
customer support and after several "Please wait on holds" from the
representative, I was finally told,
"It's 3% on the total transfer and there is nothing she can do".
She would not
even acknowledge -- and even denied
-- the $15 minimum and $35
maximum as stated in their own contract written in
fine print.
I have several examples that can be
published.
Do not transfer large
amounts or you will be charged 3% on that whole amount no matter what
the fine print says!
gmguy. |