I purchased the bed frame a few years ago as part of an entire bedroom set and started having problems immediately with the bed frame.

Unfortunately, when one goes to buy a bed frame, one normally does not look at the support underneath.  The king size bed frame had no slats and it only has three very slim metal rods going across the bed frame and the middle support legs are narrow and prone to bend at the slightest movement of the bed.

To its credit, Thomasville did send out a repair man to my house, but incredulously the repair man said my floors were too smooth and that was the reason why my bed moved and the legs bend.  He failed to see that the problem is structural and has nothing to do with my floors.

The bottom line is that I have no such problems with a different bed set from a different company but Thomasville refused to acknowledge that they had a product defect because its warranty would result in the customer receiving some compensation.

I am prepared to actually rebuild the supports in the middle myself with no help from Thomasville.  But I just want to air this grievance against Thomasville and hope other consumers make sure they check the supports, especially with king size bed frames, otherwise their purchase will "sag" like mine.

Andrew Gaw, ck3908@yahoo.com