I bought a Lexmark printer and it was missing a blank ink cartridge. Instead of making the 96-mile round trip to get it, I called Lexmark.

Beware of Lexmark. They said it would be shipped to me & I should have it in 3 days. Needless to say, that was 9 days ago.

I was on the phone all morning and they said they shipped another one and I should receive it the next day.

When I asked how it was shipped they told me UPS. I asked for the tracking number and they were hesitant to give it to me. Finally they did.

So I went online and there was no such number. I called back and they told me the shipper was DHL and gave me the number.

Still no tracking number on DHL.

So beware of buying Lexmark. It is my last time.

Thank you.

Please provide ideas & experiences for other visitors.