|
I believe Lowes' stores are withholding rebates to save
costs. I purchased Owens-Corning insulation at Lowes, Bradley, Illinois store and still
have not received my $150 qualifying rebate check.
The rebate advertisement was
posted across the insulation section, two salesmen helped me and pointed it out. One
of them gave me the rebate forms along with my receipt, The insulation was
delivered.
Two weeks ago I called the local Lowes and was given an
"outside" rebate center fund for the store. At the rebate center, a
Miguel, told me to fax my receipt to a fax number that was "not in service"!
I called Lowes regional corporate office and they told me someone would call in the
next two days; they never did.
I sent the same letter of complaint to the Lowes corporate
office, the local store, the rebate processing center and have received no response.
It is now two months later.
I am going to pursue this money owed me with no limits
imagined. I am leary of Lowes and will not shop there again. There are plenty
of competitive stores carrying similar products in the area and I will make a point of
telling their management why I am shopping in there stores -- what Lowe's did.
In
each and every conversation with anybody, I will impart the doubt in each person's mind in
a way to be drawn from memory banks to not shop at Lowes and will continue to post online
my complaint against Lowes and its practice of skimming.
Anita Clark, chuckqclark@prodigy.net
|