Well enough to be able to even explain your problem to, let alone for them to be able to assist you.

I called with a billing question and Chris did not understand what I was talking about.

I couldn't understand a word he said and told him so... but did he give me to someone else?

No... and I got absolutely nowhere with him.

I just ended up frustrated and the problem was not resolved!   And this is not the first time that this has happened.

Jackie Pinault, pinau7@aol.com