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I purchased a PC, Monitor, and Printer from QVC with the understanding that I was entitled to an HP rebate of $150.00
for the PC and Monitor and $50.00 for the printer.
I filled out the forms and read
the fine print.
Needless to say after calling the toll free number and speaking with
five different people, they have informed me that I am getting a check for $50.00 for the
printer only which I was not eligible for without purchasing the Monitor and the PC.
They used the excuse that I bought a
"bundle" which they say was shipped in one carton and therefore I am not
entitled to the $150.00 rebate.
However I have three empty cartons in my attic to
prove they are wrong. The people at HP are mindless. I contacted QVC and
asked if they have had any complaints. They say NO.
It is hard to believe that I am the only person
to have issues about a rebate since QVC does such a large volume of business.
I am
going to contact my local news station and see if they want to "Fight Back" for
me.
I know I am entitled to the money and I think QVC and HP falsely advertised the
product.
The PC I bought still has the sticker on the
front of it saying that I am entitled to the $150.00 rebate.
Rebecca Keiper, rkeiper@socantel.net
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