I called AOL and told them I wanted to cancel my membership.

The horrible customer service agent told me that I was not able to cancel until my billing date at first.

I asked if she was trying to imply that I can't cancel a membership in advance.

After a pause she tried to get me to call back on my billing date.

I was forced to make it very clear "I WANT MY MEMBERSHIP CANCELED NOW"  ---   after this month I want it no more.  Still she tried to get me to call later.

Getting angry I told her to cancel it right now!  She finally said "ok" and that after this month was up I would be canceled. Two months later I am still getting notices of withdrawal from my bank account and after many emails and calls it is still not canceled!

STAY AWAY FROM AOL

Mike, shapmd@excite.com