My HP LJ 1000 & HP's questionable customer service.
 

I bought an HP LJ 1000 printer and from the start the printer shows error that if we give 10 pages print after the first 3-4 pages the print gets faded one by one and at last comes blank sheet.

I talked to the HP service center about this error and for the last whole 5 months am running behind this problem.

Still the error continues. I never expected such an irresponsible attitude towards a customer from a company like HP. Now am planning to move legally against the HP and they forced me to think about another brand laser printer.

Also, I never go for any HP products because of their irresponsible attitude towards the customer and making a fool of the customer.

They gave me advice including changing our computer which is connected to the printer, change the toner cartridge, change the paper, change the power supply, and so on. I have been in the computer industry for the last 12 years.

Irshad Alam, India, irshadalam@hotmail.com

 
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