I purchased a Dell Desktop 4550.  The desktop 4550 was advertised to come with a $70.00 rebate.

Windows XP does not support all peripherals so I also purchased an Epson Perfection 1250 scanner.  It was to have a $30.00 rebate.  I sent in the packing slip from the box of the scanner.

The envelope stated it was the packing slip.  I then received a postcard from the Dell rebate center stating that the packing slip was unacceptable.  I contacted Dell online to receive the right packing slip, received one and returned it.

Dell has refused to honor this packing slip and pay the $30.00 rebate.

Dell has also refused to return any correspondence I have sent to them.  Dell states they would respond in two to three business days.  They have not responded yet.

Also the $70.00 rebate for the computer has not been received.  All paper work for the computer was submitted properly.  I have not heard a word about either rebate.

I have requested the status and correspondence is not returned.

Dell is very unwilling to live up to their rebate agreement. I am out $100.00 in rebates because of Dell's refusal to correct matters and make things right.

James Piper, wv8jp@3wlogic.net