I spent about 60 hours on the phone and was transferred from one person to a another.  I sent about 40 e-mails to Dell and finally -- after 10 week's from the day I ordered it -- I finally got it working.

I sent a certified letter to their main headquarters explaining my problem's about being sold more than I needed and how much time I spent on the phone.

Finally someone from Dell called me and said he would help me in any way he could.  That was 4 week's ago.

I sent that person I spoke with 8 e-mails and 10 voice mail's and my problems just keep getting worse.

Can someone please help me?

Mark Med, markymed@aol.com