The hotel was difficult to locate due to the fact that it was still under construction.  Half of the facility was incomplete.

The pool was kept locked, there were no lights in the parking area during the evening, and phone service was only local and only after calling the front desk.

The water was shut off intermittently for repairs and only one ice machine was available for an entire bank of occupied rooms.

I voiced my complaint to the manager who stated that, "Repairs were in progress; wait a while, and the ice will come down... and buy a phone card if you want to call out."

Ed Castanon, fourcast4@netzero.com