What customer service??  I booked 7 people to Las Vegas three months in advance.  One of our books is in the reserves and had to go back to Iraq during our vacation.  I called Travelocity and asked if they could simply change the name to another person who could take his spot !

They said absolutely not.  I would have to cancel the book and pay a additional $519.00 for the new person!  I said you are crazy. I asked them if they had anybody I could talk to who may be sympathetic to our problem?  They said no.

So I called the airline and said they said no problem.  All I had to do is pay $50.00 plus any change in the airfare.  I said cool.  They asked me who I booked the package with and I said Travelocity.  They said no way... use another company in the future!

LOL Beware!!!  I guess they could not care less about our boys in Iraq???  By the way, the guy on the phone barely spoke English!!

Timothy Becker, bobberstwo@gmail.com